Texting Etiquette – Using A Period Is Less Sincere
Don't send the wrong message with your punctuation while texting. Have no fear - new research from Binghamton University will help us out.
Some people find texting confusing and difficult to decipher the mood. Celia Klein, associate professor of psychology and associate dean at Binghamton University's Harpur College says:
"Texting is lacking many of the social cues used in actual face-to-face conversations. When speaking, people easily convey social and emotional information with eye gaze, facial expressions, tone of voice, pauses, and so on," said Klin. "People obviously can't use these mechanisms when they are texting. Thus, it makes sense that texters rely on what they have available to them -- emoticons, deliberate misspellings that mimic speech sounds and, according to our data, punctuation."
Klein recruited 126 Binghamton undergraduates, who read a series of exchanges that appeared either as text messages or as handwritten notes. In the 16 experimental exchanges, the sender's message contained a statement followed by an invitation phrased as a question
(e.g., Dave gave me his extra tickets. Wanna come?).
The receiver's response was an affirmative one-word response
(Okay, Sure, Yeah, Yup).
There were two versions of each experimental exchange: one in which the receiver's response ended with a period and one in which it did not end with any punctuation. Based on the participants' responses, text messages that ended with a period were rated as less sincere than text messages that did not end with a period.
Punctuation influences the perceived meaning of text messages. It's all we have to go on without eye contact or facial expressions. In some very recent follow-up work, Klin's team found that a text response with an exclamation mark is interpreted as more, rather than less, sincere.
Klein goes on to say:
"That's not surprising, but it broadens our claim," said Klin. "Punctuation is used and understood by texters to convey emotions and other social and pragmatic information. Given that people are wonderfully adept at communicating complex and nuanced information in conversations, it's not surprising that as texting evolves, people are finding ways to convey the same types of information in their texts."