The Herkimer Police Department has been receiving non-emergency calls through their 911 system.

Nine-one-one is only to be used ONLY in emergency situations. An emergency is any situation that requires immediate assistance from the police/sheriff, the fire department or an ambulance.

A statement from the Herkimer Police says:

Over the past several weeks, Dispatchers have received 911calls from people requesting to speak to officers. These calls are non-emergency and are usually regarding cases or questions for specific Officers. We are asking that if you need to speak with a Herkimer Police Officer, continue to call 315-866-4330, as your call will roll over to the 911 Center after 4:00 pm. If you wish to call the Center directly (non-emergency), please call 315-866-0974, NOT 911...
Thank you for your cooperation.
Chief Mike Jory


Examples of When to Call 9-1-1:

  • Medical Emergencies
  • Heart attack or stroke
  • House fire
  • Domestic violence
  • Burglary or theft in progress
  • Car accident with life-threatening injuries
  • Suspicious activities
  • Anything else that seems like an emergency!

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up – that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

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