Chemical Contamination Expands Rawhide Recall

United Pet Group has expanded its recall of multiple brands of packages of rawhide dog chew products to include their retail partners’ private label brands due to chemical contamination.
United Pet Group previously initiated a voluntary recall of its branded products on 6/10/17 which included the following brands: American Beefhide, Digest-eeze, and Healthy Hide (including Healthy Hide – Good -n- Fun and Healthy Hide – Good -n- Fit).

Certain rawhide chew manufacturing facilities in Mexico and Colombia and Brazil were using a quaternary ammonium compound mixture as a processing aid in the manufacturing of rawhide chews. The compound is an anti-microbial chemical that is approved for cleaning food processing equipment but has not been approved in the U.S. as a processing aid in the production of rawhide chews for dogs.

Pet illnesses have been reported and include the rawhide having an unpleasant order and dogs experiencing diarrhea and vomiting. Exposure to quaternary ammonium compounds through direct ingestion may cause reduced appetite and gastric irritation, including diarrhea and vomiting. These symptoms may require treatment by a veterinarian depending on severity.

The affected product was distributed nationwide from United Pet Group’s Edwardsville, Illinois distribution facility and was delivered to consumers through various retail establishments, including online outlets. All of the dog chew products included in the voluntary recall identify an expiration date ranging from 06/01/2019 through 5/31/2020 located on the back of the package with the exception of the Enzadent and Dentahex products which are listed by UPC codes below and specific expiration dates outlined below.

Private Lable Recalled Rawhide Brands:

Companion: Products with lot codes listed on the back of the package that starts with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products: Distributed by FOODHOLD U.S.A., LLC LANDOVER, MD 20785 1-877-846-9946

Dentley's: Products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products: Pacific Coast Distributing, Inc. 19601 N. 27th Ave. Phoenix, AZ USA 85027

Enzadent or Dentahex:  Products with the below listed UPC codes printed on the back of the package and which list expiration dates from 06/01/2021 through 05/31/2022 are affected by this recall. The following contact information appears on the back of the package of the affected products:

• ENZADENT CHIPS MED 30 CT            17030030181
• ENZADENT CHIPS PETITE 30 CT        17030030167
• ENZADENT CHIPS SM 30 CT               17030030174
• ENZADENT CHIPS LG 30 CT               17030030198
• DENTAHEX CHIPS PETITE 30 CT       17030030228
• DENTAHEX CHIPS SM 30 CT              17030030235
• DENTAHEX CHIPS MED 30 CT            17030030242
• DENTAHEX CHIPS LG 30 CT               17030030259

Manufactured for Vetoquinol USA Inc. Ft. Worth, TX USA 76137

Essential Everyday: Products with lot codes listed on the back of the package that starts with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products: Distributed by SUPERVALU INC. EDEN PRAIRIE, MN 55344 USA

Exer-Hides:  Products with lot codes listed on the back of the package that starts with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products: Distributed by Wal-Mart Stores, Inc. Bentonville, AR 72716

Good Lovin' or Petco: Products with lot codes listed on the back of the package that starts with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products: Distributed by International Pet Supplies and Distribution, Inc. San Diego, CA 92121

Hill Country Fare: Products with lot codes listed on the back of the package that starts with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products: Distributed by H-E-B San Antonio, TX 78204

Priority Pet: Products with lot codes listed on the back of the package that starts with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Distributed by Lucerne North America LLC
P.O. Box 99
Pleasanton, CA 94566-0009
1-866-578-4395

If you have these products, please contact the United Pet Group consumer affairs team at 1-855-215-4962 between the hours of 8:00 AM – 11:00 PM Eastern Standard Time for a refund.

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