The professionally trained turkey experts that make up the Turkey Talk-Line answer turkey related questions each holiday season. Open every November and December, experts answer more than 100,000 questions, for thousands of households. 

Thank goodness for all the people who graduate from Butterball University. The folks giving us advice and solving our turkey problems on the big day have also proved their skills in the Butterball kitchens.

It's so nice to have an expert to call if you have a question about cooking the turkey. On Thanksgiving day alone they receive 10,000 calls. Some of the most popular questions every year are:

  • My turkey is still frozen! What do I do?
  • Can you stuff the turkey the night before?
  • How do I baste it?
  • How do you know when it's done?
  • Where does the thermometer go?

They answer all these questions very easily.

According to Butterball:

In order to create stronger bonds with and meet the needs of those who call in, the Talk-Line has diversified its ranks by adding Spanish-speaking experts and – most recently - the first male Talk-Line expert. With more tech-savvy people entering the kitchen, the Talk-Line has embraced Facebook, Twitter, Pinterest, Instagram, live chat and email to help every cook get the information they need when they need it.

Years ago Butterball says men only carved the turkey. Today about 42% of men cook the turkey too. So Butterball has added men to talk them down from their turkey situation. They say there are no crises they can't handle at the Butterball TurkeyTalk-Line.

Do yourself a favor and save the number now.

1-800-BUTTERBALL (800-288-8372)

  • Nov. 2 – Nov. 20: 9 a.m. – 9 p.m. EST (Weekdays)
  • Nov. 21 – Nov. 22: 9 a.m. – 7 p.m. EST (Weekend before Thanksgiving)
  • Nov. 23 – Nov. 24: 8 a.m. – 10 p.m. EST (Mon. & Tues. before Thanksgiving
  • Nov. 25: 8 a.m. – 11 p.m. EST (Wed. before Thanksgiving)
  • Nov. 26: 7 a.m. – 7 p.m. EST (Thanksgiving Day)
  • Nov. 27 – Dec. 23: 9 a.m. – 7 p.m. EST (Weekdays)
  • Dec. 24: 8 a.m. – 4 p.m. EST (Christmas Eve)

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