The $55-billion sale of Time Warner Cable's New York services was unanimously approved by the state Public Service Commission on Friday, reports the Rochester Democrat and Chronicle.
Have you ever had a negative customer service experience over the phone? It's very easy to lose your cool when you're just interacting with a voice, especially when you're not getting what you want. It can be equally frustrating for a customer service representative, but what happened to Ricardo and Lisa Brown is unacceptable, even though it was quite funny!