Woman Says Popular Instant Pot Slow Cooker Melted and Burned
The Instant Pot is a really handy kitchen tool, but you need to check the numbers on yours to make certain it's not a fire hazard, according to one consumer.
Vanessa LaClair says she received her Instant Pot Gem Multi Cooker as Christmas gift, and was using it prepare dinner when she noticed something unusual: "as I was preparing dinner today I noticed the bottom seemed to be coming apart. so curiously I picked it up and seen the bottom had melted and burnt the wires!"
She told the whole story in a Facebook post.
Vanessa says she contacted Instant Pot, who sent her the following response:
"We have received a small number of reports of the Gem 8-in-1 Multicooker overheating, resulting in localized melting damage to the underside of the product. We believe the problem only affects batchcodes 1728, 1730, 1731, 1734, and 1746. To verify the 4-digit batchcode, locate the silver label on the underside of the product. The batchcode is the 4-digit number located at the bottom right of the label. We want you to know that we take any problem with our products extremely serious as safety and quality are our primary concern, and we are working cooperatively with the US Consumer Product Safety Commission (CPSC).
We anticipate providing updated information and next steps regarding receiving a replacement Gem 8-in-1 Multicooker within the next few weeks. In the meantime, we are asking all our customers with a Gem 8-in-1 Multicooker from batchcodes 1728, 1730, 1731, 1734, and 1746 to immediately stop use of the product.
We are truly sorry for the inconvenience.
Instant Pot Technician
Instant Pot Company, http://instantpot.com/
Customer Service Tel: +1 800 828-7280 ext 2
Fax: +1 613 800-0726"
This product is different than the more popular Instant Pot Pressure Cooker, which has tens of thousands of positive reviews on Amazon.com.
If you have this slow cooker, make sure you check the batch code to ensure you don't have one of the affected cookers, and if you do, contact the Instant Pot company.