Wegmans Apologizes To 87-Year-Old Upstate Veteran For Sampling Hot Soup
Wegmans is apologizing to an 87-Year-Old New York Veteran For accusing him of theft by sampling hot soup.
Maureen Singer said her Father Herb, 87, was booted out of the Johnson City Wegmans after a member of the Asset/Protection Department accused him of "stealing" hot soup.
Ms. Singer also wrote that Herb was made to sign paperwork that he did not understand and was told that he could not return to the store for the next two years.
On a side note, Herb has been getting his medication for the past two years from the pharmacy in that store. In addition, Herb received a Wegmans Shoppers Club themed birthday cake for his most recent birthday.
Herb apparently sampled two different soups. It was not clear if Herb had used the same spoon or a different for each sample. Ms. Singer attempted to resolve the matter and says that she was treated rudely by the security representative.
Wegmans' Senior Vice Presidents have been in touch with the family to apologize for the matter. The Wegmans representative assured the family that the team at the Johnson City Wegmans would receive further training to ensure that every customer is treated with respect and dignity going forward.
Now that sounds like the Wegmans' I know.